Extero is the all-in-one CRM for UK exterior cleaners. Customers, rounds, messaging, photos, risk assessments, invoices and payments — one app instead of six apps and a notebook.
Free for 14 days on Pro features · Already have an account? Sign in
For a typical solo operator we estimate Extero reclaims 5–7 hours a week of admin — most of it evenings and Sundays.
Estimates based on common exterior-cleaning workflows, not a controlled study. Your figure depends on round size and how much admin you do today. Teams on Growth usually save more again by assigning jobs instead of coordinating in a group chat.
Built specifically for window cleaning, gutter work, pressure and soft washing — not a generic CRM with cleaning bolted on.
Build recurring rounds, drop customers in, and let Extero sequence the drive. Work today's list stop by stop, mark jobs done at the door, and let "due for clean" reminders catch anything slipping.
Text from your own business number, insert photo upload links, Direct Debit links and review links — all in the same thread.
Reusable risk assessment templates with hazards, controls, COSHH data and method statements — exported as PDF, attached to the job.
When the job's done, send one link: before and after photos, exactly what was cleaned, your review link and payment details. It looks professional, gets you reviews, and gets you paid without a second message.
Card pay links on invoices through your own Stripe account, plus Direct Debit for regulars so round money arrives on schedule.
Invoice on completion, schedule overdue reminders, and watch what's outstanding without keeping a mental list.
Lead Ads drop into a leads inbox with SMS replies, status tracking, one-tap convert to customer and Maps for the quoting visit.
Contact details, address, Direct Debit mandate, job history and money owed all sit on the customer — not spread across a notebook, your phone and your email. iPhone and Android for the doorstep, plus a full web CRM at app.extero.app for quoting and invoicing at a desk.
Four steps, no duplicate entry, nothing living in a chat thread.
Add a customer with address lookup, import a CSV, or convert a Facebook or website lead in one tap.
Build a quote from your templates, open Maps for the visit, send by text or email, then turn it into a scheduled job.
Run today's round on the map, tick the checklist, attach the risk assessment, take before and after photos.
Send the completion package, invoice with a card link or Direct Debit, and let reminders handle the rest.
Every customer gets one thread. Send an upload link and their photos land in their media gallery. Send a Direct Debit link and the mandate sets itself up. Send a review link the second the job looks its best.
Set a customer's frequency once — four weekly, eight weekly, whatever the round runs on. Extero creates the jobs, sequences the route on a map, and keeps a running list of who's due.
Complete a job and the invoice can raise itself. Customers pay by card through your own Stripe account, or by Direct Debit if they're on the round. Overdue reminders go out on schedule instead of on a Sunday night.
Every plan starts with a 14-day free trial on Pro features. Billed through Stripe, cancel anytime.
Getting organised — jobs, rounds and payments without the paperwork pile.
£139.90/year — 2 months free
Automate the admin and message customers from one system.
£349.90/year — 2 months free
Trial runs on Pro features — no card needed
Add staff and pull Facebook leads straight into the app.
£999.90/year — 2 months free
One price for the whole team, not £30 a head
Pro and Growth are unlimited customers under fair use. Prices include no VAT while we are not VAT registered. SMS beyond your monthly credits is available in packs. Card payments run through your own Stripe account; Direct Debit through GoCardless.
Anything not covered here, email support@exteriorcleaningcrm.com and a human will answer.
UK exterior cleaning businesses — window cleaners, pressure and soft washing, gutter and roof cleaning, and similar trades running recurring rounds and on-site jobs.
No. Create an account with your email and you get 14 days on Pro features straight away — no card, no sales call. After that you choose Core at £13.99, Pro at £34.99 or Growth at £99.99 a month.
The account itself takes about a minute — business name, email, password. Getting a round in is the real job: most people add their business details and first customers in an evening, and are working from the app the next morning.
Yes. Import a CSV of your customers, or add them one by one with address lookup so the round map is accurate from day one. Set each customer's cleaning frequency and Extero generates the recurring jobs for you.
Nothing disappears. You pick the plan that fits and carry on with the same data, or you don't — there's no auto-charge, because we never took a card to begin with.
Yes. The web CRM at app.extero.app is live now and works in any browser — good for quoting, invoicing and planning at a desk. The iPhone and Android apps for on the road are on their way to the stores. Same account, same data, either way.
For a typical solo operator we estimate 5–7 hours a week, roughly 20–28 hours a month, across messaging, invoicing, route planning, completion admin and risk assessment paperwork. It's an estimate from common workflows rather than a guarantee — bigger rounds and teams usually save more.
Never. Everything you send them — quotes, photo upload requests, completion packages, payment links, Direct Debit setup and review links — opens as a normal web page on whatever phone they already have.
Set a customer's frequency once and Extero creates the jobs, sequences the drive on a map and keeps a running due-for-clean list. You work today's list stop by stop and mark jobs done at the door.
Pro includes 2 users (owner + one helper). Growth goes up to 10 users with job assignment and permission toggles to hide prices, round values or financials from staff. Core is owner-only.
Pro and Growth include risk assessment templates with hazards, controls, COSHH detail and method statements. Export as a PDF or attach them to the job so the paperwork travels with the work.
On Growth, yes. Meta Lead Ads feed a leads inbox where you reply by SMS, track status from new to booked, convert to a customer in one tap and open Maps for the quoting visit.
Connect your own Stripe account for card payments on invoices, and GoCardless for Direct Debit on regular round customers. Completion packages can include your bank details too, for the ones who'd rather do a transfer.
No. Card payments go into your own Stripe account and Direct Debits into your own GoCardless account, both under your name and paid out to your bank on their schedule. We never sit between you and your customers' money.
That's rather the point of it. Invoices can raise themselves when a job completes, carry a card pay link, and send overdue reminders on a schedule you set. You get an outstanding view instead of a mental list.
Pro and Growth include 200 texts a month, sent from your own business number. Beyond that you can buy credit packs (£3 / £11.99 / £29.99) or an SMS Boost (+200, +500 or +1000/mo). Core doesn't include in-app SMS.
No. Plans are monthly through Stripe and you cancel whenever you like. Paying annually is the same thing 12 months at a time and works out two months free.
It's yours. Your business sits in its own workspace that only your logins can reach, and lists like customers, jobs and invoices export to CSV whenever you want them. Leaving is a download, not a support ticket.
Accounts are protected by password with bot and abuse checks on sign-up, everything travels over encrypted connections, and staff on Growth only see what their permissions allow — prices, round values and financials can all be hidden.
Email support@exteriorcleaningcrm.com and you'll get a person, not a ticket queue. Pro and Growth get priority support.
Create your account, add a handful of customers, and see your first round sequenced on a map tonight. 14 days free on Pro features — no card, no setup call, no data lock-in.
Runs in your browser at app.extero.app · iPhone and Android apps coming to the stores · Compare plans
